Platform Terms of Service

The Turkish version of this document prevails in case of any inconsistency.

1. Scope and acceptance

These terms apply to the app.quis.com.tr platform provided by QUIS ARAŞTIRMA VE DANIŞMANLIK LİMİTED ŞİRKETİ ("QUIS"). By creating an account or using the platform you accept them. A person accepting on behalf of an organisation confirms that they are authorised to represent it.

Where a signed business contract exists, it prevails over these terms.

2. Accounts and workspaces

• You are responsible for accurate account details and the security of your password.
• A workspace administrator manages members, permissions and the data in the workspace.
• If you sign in with Google, Google's relevant terms also apply.

3. Acceptable use

You may not use the platform to:

• Collect or distribute unlawful content,
• Run deceptive research or phishing,
• Collect personal data without the required notices and permissions,
• Bypass security measures or disrupt the service,
• Copy the software by reverse engineering.

4. Your content and data

Survey, interview, response and report data belongs to you or your organisation. As a rule, you are the data controller and QUIS is the data processor for this data. Details are in the B2B Data Processing Terms.

You are responsible for informing participants, obtaining required explicit consents and securing commercial message approvals. You grant QUIS the limited right of use needed to provide the service.

5. AI features

The platform uses OpenAI services for features such as survey review, open-ended coding, analysis, reporting and AI interviews. In these features, the relevant text is sent to the provider.

• Outputs may be inaccurate or incomplete; apply human review before relying on them.
• QUIS does not use customer data for model training without your written instruction.
• Do not send special categories of personal data to these features without the necessary legal basis.
• The provider's data retention and international transfer terms: [TO BE CONFIRMED].

6. Plans, payment and renewal

Plan scope, AI credits, pricing and renewal terms are set out in the proposal or plan page: [PAYMENT AND RENEWAL MODEL TO BE CONFIRMED].

If paid services are sold to individual consumers, pre-contractual information, distance contract and withdrawal documents under Law No. 6502 will be provided separately.

7. Suspension and termination

We may suspend your account for serious breach of these terms, security risk or legal necessity. You may close your account. On termination your data can be exported within [30 DAYS — TO BE CONFIRMED], then deleted or anonymised.

8. Warranties and liability

The platform is provided as is. For business customers, total liability is limited to [LIMIT TO BE CONFIRMED]. Liability that cannot be limited by law and consumers' statutory rights are unaffected.

9. Governing law

These terms are governed by Turkish law. For disputes between merchants, the courts and enforcement offices of [ISTANBUL — TO BE CONFIRMED] have jurisdiction. Consumers may apply to statutory consumer arbitration committees and courts.

10. Contact

For questions, write to info@quis.com.tr.